CARE & REPAIR REQUESTS

Use this form for registered TÁWID™ items that need assessment, restringing, replacement of up to two beads, or eligible re-plating. All requests remain subject to inspection and confirmation by the TÁWID team. Change-of-mind returns or exchanges are not offered. This does not limit remedies available for defective or non-conforming goods under applicable Philippine consumer law. See our Privacy Notice for how repair-request information is handled.

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We received your TÁWID™ repair request

The TÁWID team will review the details and contact you about eligibility, assessment, item handover, and the repair arrangement. Please do not send the item until we confirm.
Describe the item or material, the damage or missing parts, and anything the TÁWID team should know before assessment.